Privacy Policy

1. Introduction

ITZOONE ("we", "us", "our") operates www.itzoone.com and shop.itzoone.com, providing domain registration, web hosting, WordPress hosting, VPS, cloud hosting, business email and SSL certificates. This Privacy Policy explains how we handle your personal information.

2. Information We Collect

• Account details: name, email, phone, billing address, GSTIN (if provided).
• Domain WHOIS data: details required by ICANN/registry to register a domain.
• Payment data: processed via PCI-DSS compliant gateways; we do not store full card numbers.
• Technical data: IP address, browser type, device, log files, cookies.
• Support communications: tickets, chat, and email you send us.

3. How We Use Your Information

• To provide, renew and support the services you purchase.
• To register domains with the relevant registry (e.g. ICANN, .IN registry).
• To send billing, renewal and service notifications.
• To comply with legal, tax and regulatory obligations in India.
• To improve our platform, detect fraud and prevent abuse.

4. Sharing of Information

We share data only with: domain registries and ICANN (as required), payment gateways, upstream infrastructure partners, and government authorities where legally required. We never sell your personal data.

5. Cookies & Analytics

We use essential cookies for login sessions and analytics cookies (e.g. Google Analytics) to understand site usage. You can disable cookies in your browser, but some features may not work.

6. Data Security

We use SSL/TLS encryption, hardened servers, regular backups and access controls. No system is 100% secure; you are responsible for keeping your account credentials safe.

7. Data Retention

We retain account and billing records for as long as your account is active and up to 8 years thereafter to meet Indian tax and legal requirements.

8. Your Rights

You may request access, correction or deletion of your personal data by writing to support@itzoone.com. Domain WHOIS data cannot be deleted while a domain is active.

9. Children

Our services are not directed to children under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be announced on this page with a new "Last updated" date.

11. Contact

ITZOONE, Cyber Crown, Madhapur, Hyderabad, Telangana 500081
Email: support@itzoone.com